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September, 13

18:00 (EEST)

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Resolving Professional Conflicts:
Success Strategies in the Modern Workplace




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Why is this topic hot?

The ability to effectively navigate and resolve conflicts is a crucial skill in today's professional landscape. Whether it's collaborating with diverse teams, addressing differences in perspectives or managing misunderstandings, conflict resolution plays a pivotal role in maintaining a positive and productive work environment.

Developing proficiency in handling conflicts not only fosters stronger relationships, but also promotes effective communication, teamwork, and overall organizational success.

Join us as we delve into the world of conflict management and strategies, equipping you with the tools you need to tackle challenges head-on and emerge as a more adept and confident professional.

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We will talk about:

  • Levels of Conflict: Explore the intricate spectrum of conflicts and gain a comprehensive understanding of their impact.

  • Lencioni’s Model of Dysfunctions: Learn how to proactively address and resolve underlying issues.

  • Empathy Map Canvas: Immerse yourself in the world of empathy through and bridge the gaps in communication effectively.

  • Practical cases of Professional Conflicts Resolution: Explore real-world scenarios that mirror professional conflicts, extracting valuable lessons from successful resolution strategies

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Klara Vyskocilova, 

Scrum Master at Ciklum

  • Agile Coach with 6 years of experience in project management, mentor and coach to our SM, POs and developers. Klara is interested in Agile Transformations, Transformational Coaching of individuals, teams and organizations, Project Management. 

  • Klara was also an agile coach in the past 9 months to promote agile practices and support agile transformation establishing 2 scrum teams and a product manager for people contact model and development of chatbot, live chat, email2case, landing page at AB InBev.

We Are Ciklum
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We are

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Since 2002, we’ve engineered technology that redefines industries and shapes the way we live



offices globally

clients reached IPO stage


seasoned like-minded experts globally


client domains: healthcare, fintech, travel, sportswear, entertainment, security

Klara Vyskocilova,

Scrum Master, Ciklum

For whom is this event?

Developers at mid to senior levels working across various tech stacks, architects in IT.

Team leaders, product managers and project managers responsible for effective communication and conflict resolution within their teams.

Scrum Masters with their pivotal role in guiding Agile teams.

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SC KlaraSept 13

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